Pocatello

Street Address:
305 N. 3rd Avenue, Suite B
Pocatello, Idaho 83201

Mailing Address:
P.O. Box 83720
Boise ID 83720-0078

Hours of Operation:
8:00 a.m. to 5:00 p.m. (Mountain Time)

Coeur d’Alene

Street Address:
1250 W. Ironwood Dr. Suite 316
Coeur d’Alene, Idaho 83814

Mailing Address:
P.O. Box 83720
Boise ID 83720-0078

Hours of Operation:
8:00 a.m. to 5:00 p.m. (Pacific Time)
Office closed from 12:00 p.m. to 1:00 p.m. for lunch hour.

Boise

Street Address:
607 North 8th Street
Boise, Idaho 83702

Mailing Address:
P.O. Box 83720
Boise ID 83720-0078

Hours of Operation:
8:00 a.m. to 5:00 p.m. (Mountain Time)

Choice 401(k) Plan Record Keeper (Empower Retirement)

866-437-3774

Customer Service Representatives
Hours of Operation:
6:00 a.m. to 8:00 p.m. (Mountain Time)
Monday through Friday
7:00 a.m. to 3:30 p.m. (Mountain Time)
Saturday

Voice response system available 24/7.
You will be prompted to enter your Social Security number.

PERSI Employer Service Center

208-287-9525
866-887-9525

Hours of Operation:
8:00 a.m. to 5:00 p.m. (Mountain Time)
Monday through Friday

PERSI Answer Center

208-334-3365
800-451-8228

Hours of Operation:
8:00 a.m. to 5:30 p.m. (Mountain Time)
Monday through Friday